Memberships

A man leaning on the wetdeck at Fitzroy Pool

Have you been back into the centres yet? Whether it’s to swim, lift some weights or see a gym buddy you’ve been missing, we hope you’re enjoying being reunited with us!

We’re so happy to be back to regular programming and of course, as part of that, memberships are back!

When will memberships be reactivated?

All memberships were reactivated on Monday 15 November. The first direct debit will occur on Thursday 25 November.

If you're an upfront paying member, your expiry date has been extended to reflect our period of closure and how many days you had remaining on your membership as of Friday 6 August 2021.

All memberships were reactivated on Monday 15 November. The first direct debit will occur on Thursday 25 November.

If you're an upfront paying member, your expiry date has been extended to reflect our period of closure and how many days you had remaining on your membership as of Friday 6 August 2021.

How do I update my details?

Check out ‘My Account’ to find out how to update your account details, including your payment details to make sure they’re ready to go by Monday 22 November.

Please note our payment provider charges $5 for any membership payment rejections which we are unable to refund, so make sure your details are correct to avoid this.

Check out ‘My Account’ to find out how to update your account details, including your payment details to make sure they’re ready to go by Monday 22 November.

Please note our payment provider charges $5 for any membership payment rejections which we are unable to refund, so make sure your details are correct to avoid this.

Will member access be back to normal?

You will need to scan your membership RFID band or card at reception when you arrive. We are accepting walk-ins and online bookings.

If you have misplaced your RFID band or card, please chat to our customer service staff at the venue and they will be able to provide you with a new one.

You will need to scan your membership RFID band or card at reception when you arrive. We are accepting walk-ins and online bookings.

If you have misplaced your RFID band or card, please chat to our customer service staff at the venue and they will be able to provide you with a new one.

Do I need to be fully vaccinated?

Yes, you do! In line with Victorian Government regulations, our friendly staff will request proof of full vaccination (2 doses of a COVID-19 vaccine) as part of the check in process for everyone 18 and over. If you are medically exempt, you will need to provide proof.

Please be kind and respectful to our staff at all times!

Learn all about vaccination proof and how to provide it on the Victorian Government website.

Yes, you do! In line with Victorian Government regulations, our friendly staff will request proof of full vaccination (2 doses of a COVID-19 vaccine) as part of the check in process for everyone 18 and over. If you are medically exempt, you will need to provide proof.

Please be kind and respectful to our staff at all times!

Learn all about vaccination proof and how to provide it on the Victorian Government website.

How do I suspend my membership?

If you’re not ready to reactivate we understand, if you need more time, you can suspend your membership up until Friday 31 December. You’ll just need to email us at yarraleisure@yarracity.vic.gov.au before 5pm Monday 22 November.

Things have changed for me, how do I opt-out?

If you no longer want your Yarra Leisure membership you can cancel by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 22 November. In your email, please state your desire to opt out and include your full name and mobile number.

When your membership has been cancelled you will receive a confirmation email.

If you no longer want your Yarra Leisure membership you can cancel by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 22 November. In your email, please state your desire to opt out and include your full name and mobile number.

When your membership has been cancelled you will receive a confirmation email.

Are you accepting new memberships?

Yep, we sure are! You can sign up online or in person at your nearest venue.

So if you know someone who wants an inclusive and modern gym experience with pools, spas, saunas, classes and amazing equipment, let them know!
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Have fees changes in line with the council budget?

Please note that membership fees have increased in line with Yarra City Council’s adopted budget for 2021/22.

How do I find out more information?

For more information email us at yarraleisure@yarracity.vic.gov.au, call us on 9205 5522 or chat to us at your nearest venue.

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