The most recent Customer Satisfaction Survey was undertaken between 11 November and 20 November 2016. We would like to thank all participants who took part in this survey.

Yarra Leisure wishes to continue surveying members to monitor and improve customer service delivery and programs. The infographic below present the key finds to the Yarra Leisure community.

Want the full report?

The results of Yarra Leisure's Customer Satisfaction Survey will be used to improve Yarra Leisure programs, facilities and services. These key findings will contribute to customer service goals to maximise the experience of our members.

The following report was prepared by the Social Policy Unit for and in collaboration with Yarra Leisure:

Customer Satisfaction Survey Report 2016 - Yarra Leisure

Further Information

Damien Pagnin
Marketing and Communications Coordinator
Yarra Leisure
9205 5522