If you've got questions about any of our services as we return to COVID-normal you're at the right place. We've tried to think of every question under the Melbourne sun, so if we've missed something give us a call on 9205 5522 or email us at yarraleisure@yarracity.vic.gov.au and our customer service gurus will give you some answers!
If you've got questions about any of our services as we return to COVID-normal you're at the right place. We've tried to think of every question under the Melbourne sun, so if we've missed something give us a call on 9205 5522 or email us at yarraleisure@yarracity.vic.gov.au and our customer service gurus will give you some answers!
6.30am to 6pm Monday to Sunday.
Book your round online using a web browser, no walk-ins. Please do not use the mobile app as you will not be able to add details for extra players which is important for contact tracing purposes.
We will only be accepting contactless payments on site, no cash.
All amenities are available.
Yes you can, find out how to purchase a multi visit pass and view your balance in My Account.
We are not accepting cash payments, please ensure you bring your credit, Eftpos or Yarra Leisure member card along with you.
6.30am to 6pm Monday to Sunday.
Book your round online using a web browser, no walk-ins. Please do not use the mobile app as you will not be able to add details for extra players which is important for contact tracing purposes.
We will only be accepting contactless payments on site, no cash.
All amenities are available.
Yes you can, find out how to purchase a multi visit pass and view your balance in My Account.
We are not accepting cash payments, please ensure you bring your credit, Eftpos or Yarra Leisure member card along with you.
Please note, the toddler pool at Fitzroy will close after Easter Monday 5 April and reopen Friday 1 October 2021 for the summer season.
Yes, these areas are open. You must be over 16 years of age to use this area.
Due to the Department of Health and Human Service regulations (1 person per 2 sqm), we have maximum capacity limits in each area:
Yes you sure can! If you purchase this session type you will be given a wristband and will be able to move between the areas during your session.
Please note that for health reasons we recommend you spend no longer than 15 minutes in the spa, steam or sauna before taking a break. Due to the maximum capacity limits in each area there may be extended wait times to access these areas.
You no longer need to book ahead for spa, sauna and steam. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Great news! You no longer need to book ahead for swim sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Check out our lane availability online before you pop down for a swim.
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass at reception.
Yes! Simply attend your favourite centre, scan in via a QR code at reception and pay.
If you are 12 years and older you must wear a face mask when indoors and outdoors when you cannot maintain 1.5 metres from other people, unless you have a lawful reason not to. Everyone is required to carry a face mask at all times in line with restrictions.
Pool capacities are now based on density quotients for the entire facility. Each facility is different and we are monitoring the spaces throughout the day.
We are selling drinks and essential items (i.e. goggles, swimming caps and towels).
No, we are not allowing the use of our shared swimming equipment at this time. You are welcome to bring your own equipment with you.
Please note, the toddler pool at Fitzroy will close after Easter Monday 5 April and reopen Friday 1 October 2021 for the summer season.
Yes, these areas are open. You must be over 16 years of age to use this area.
Due to the Department of Health and Human Service regulations (1 person per 2 sqm), we have maximum capacity limits in each area:
Yes you sure can! If you purchase this session type you will be given a wristband and will be able to move between the areas during your session.
Please note that for health reasons we recommend you spend no longer than 15 minutes in the spa, steam or sauna before taking a break. Due to the maximum capacity limits in each area there may be extended wait times to access these areas.
You no longer need to book ahead for spa, sauna and steam. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Great news! You no longer need to book ahead for swim sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Check out our lane availability online before you pop down for a swim.
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass at reception.
Yes! Simply attend your favourite centre, scan in via a QR code at reception and pay.
If you are 12 years and older you must wear a face mask when indoors and outdoors when you cannot maintain 1.5 metres from other people, unless you have a lawful reason not to. Everyone is required to carry a face mask at all times in line with restrictions.
Pool capacities are now based on density quotients for the entire facility. Each facility is different and we are monitoring the spaces throughout the day.
We are selling drinks and essential items (i.e. goggles, swimming caps and towels).
No, we are not allowing the use of our shared swimming equipment at this time. You are welcome to bring your own equipment with you.
Term 1 will run from Monday 1 February to Thursday 1 April at Collingwood, Fitzroy and Richmond.
View our Term 1 lessons webpage for more information.
We are taking active steps to ensure your safety during these swimming lessons, including:
To help us we ask that you:
Term 1 will run from Monday 1 February to Thursday 1 April at Collingwood, Fitzroy and Richmond.
View our Term 1 lessons webpage for more information.
We are taking active steps to ensure your safety during these swimming lessons, including:
To help us we ask that you:
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass from reception.
Yes, Move for Life and Empower programs have returned.
Please note if you are unable to book using our online portal please call us on 9205 5522.
Great news! You no longer need to book ahead for gym sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Please note: you still need to book online for community programs.
Gym capacities are now based on density quotients for the entire facility. Each space is different and we are monitoring the capacity in these areas throughout the day.
Yes, in line with Victorian Government guidelines everyone 12 years and older must wear a face mask when indoors from 6pm Tuesday 25 May 2021, and outdoors when you cannot maintain 1.5m from others. The only time you can remove your face mask is when doing strenuous exercise but you must keep it with you, unless you have a lawful reason not to.
Yes, you must have a sweat towel with you at all times in the gym. When using weights, place your towel over the bench or seat.
Yes, you must wipe down the equipment after use with sanitiser wipes provided in the gym.
We currently do not have a resumption date for personal training.
Yes you can! Chat to us at reception or give us a call on 9205 5522 to book.
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass from reception.
Yes, Move for Life and Empower programs have returned.
Please note if you are unable to book using our online portal please call us on 9205 5522.
Great news! You no longer need to book ahead for gym sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
Please note: you still need to book online for community programs.
Gym capacities are now based on density quotients for the entire facility. Each space is different and we are monitoring the capacity in these areas throughout the day.
Yes, in line with Victorian Government guidelines everyone 12 years and older must wear a face mask when indoors from 6pm Tuesday 25 May 2021, and outdoors when you cannot maintain 1.5m from others. The only time you can remove your face mask is when doing strenuous exercise but you must keep it with you, unless you have a lawful reason not to.
Yes, you must have a sweat towel with you at all times in the gym. When using weights, place your towel over the bench or seat.
Yes, you must wipe down the equipment after use with sanitiser wipes provided in the gym.
We currently do not have a resumption date for personal training.
Yes you can! Chat to us at reception or give us a call on 9205 5522 to book.
Class capacities are now based on density quotients for the entire facility. Each space is different and we are monitoring the capacity in these areas throughout the day.
Group exercise class durations vary by session type. You can view the class duration in our booking system.
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass from reception.
You can view the group exercise timetable and book on our booking system.
Bookings must be made online, no walk-ins will be accepted.
You can book for a session 72 hours in advance.
Before you book, read our booking instructions and find out how to activate your account.
Yes, in line with Victorian Government guidelines everyone 12 years and older must wear a face mask when indoors from 6pm Tuesday 25 May 2021, and outdoors when you cannot maintain 1.5m from others. The only time you can remove your face mask is when doing strenuous exercise but you must keep it with you, unless you have a lawful reason not to.
Yes, you must bring a towel and use when necessary.
We are unable to provide equipment for these classes so please bring your own mat and equipment
We will be providing equipment and you must wipe it down before and after your class with sanitiser wipes provided
We are unable to provide equipment for these classes. You can bring your own kickboard and pull buoy to the session however it is not required.
All amenities are available.
Class capacities are now based on density quotients for the entire facility. Each space is different and we are monitoring the capacity in these areas throughout the day.
Group exercise class durations vary by session type. You can view the class duration in our booking system.
Yes, you sure can! Find out how to purchase a multi visit pass and view your balance in My Account. You can also purchase a multi visit pass from reception.
You can view the group exercise timetable and book on our booking system.
Bookings must be made online, no walk-ins will be accepted.
You can book for a session 72 hours in advance.
Before you book, read our booking instructions and find out how to activate your account.
Yes, in line with Victorian Government guidelines everyone 12 years and older must wear a face mask when indoors from 6pm Tuesday 25 May 2021, and outdoors when you cannot maintain 1.5m from others. The only time you can remove your face mask is when doing strenuous exercise but you must keep it with you, unless you have a lawful reason not to.
Yes, you must bring a towel and use when necessary.
We are unable to provide equipment for these classes so please bring your own mat and equipment
We will be providing equipment and you must wipe it down before and after your class with sanitiser wipes provided
We are unable to provide equipment for these classes. You can bring your own kickboard and pull buoy to the session however it is not required.
All amenities are available.
Please DO NOT proceed with your booking if:
Bookings must be made online via our golf booking system.
You can book online for group exercise classes. We are also accepting walk-ins but subject to availability.
No, you no longer need to book ahead for swim sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
No, you no longer need to book ahead for gym sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception..
Before you're able to book a class or community program session, you'll need to activate your profile.
If you're a member, multi visit pass holder or aquatic programs member you will have an account set up for you. You will need to log in using your email that we have on your existing account and select ‘forgot password’ to create a new password so that you can access the portal.
If you haven’t visited us before, or do not have an existing account with us, you will need to create a free account.
My Account is where you can learn how to:
Bookings open for classes and community program sessions 72 hours in advance and will remain open until the session begins.
Yes, there is no limit on how many sessions you can book.
Yes, you can cancel up to 2 hours prior to your swim session and retain the value of the booking as a credit in your account.
If you cancel your booking with less than 2 hours notice a credit will not be applied to your account.
Yes if you have purchased any of our concession sessions then you will need to bring your concession card!
You will be able to use your multi visit pass to book a session via our online booking system.
Please DO NOT proceed with your booking if:
Bookings must be made online via our golf booking system.
You can book online for group exercise classes. We are also accepting walk-ins but subject to availability.
No, you no longer need to book ahead for swim sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception.
No, you no longer need to book ahead for gym sessions. Simply come along, scan in via the QR code at reception and pay for your session.
Because memberships have not yet been reactivated, you cannot use your membership tag to scan in at this stage, you must pay the casual member rate at reception..
Before you're able to book a class or community program session, you'll need to activate your profile.
If you're a member, multi visit pass holder or aquatic programs member you will have an account set up for you. You will need to log in using your email that we have on your existing account and select ‘forgot password’ to create a new password so that you can access the portal.
If you haven’t visited us before, or do not have an existing account with us, you will need to create a free account.
My Account is where you can learn how to:
Bookings open for classes and community program sessions 72 hours in advance and will remain open until the session begins.
Yes, there is no limit on how many sessions you can book.
Yes, you can cancel up to 2 hours prior to your swim session and retain the value of the booking as a credit in your account.
If you cancel your booking with less than 2 hours notice a credit will not be applied to your account.
Yes if you have purchased any of our concession sessions then you will need to bring your concession card!
You will be able to use your multi visit pass to book a session via our online booking system.
If you have an existing membership that has been paused since March 2020, your membership will automatically be reactivated on Monday 18 January. The first direct debit will occur on Thursday 4 February, giving you 17 days of free access to our centres.
Check out ‘My Account’ to find out how to update your account details, including your payment details to make sure they’re ready to go for Thursday 4 February.
Please note our payment provider charges $5 for any membership payment rejections which we are unable to refund, so make sure your details are correct to avoid this.
You will need to scan your membership RFID band or card at reception when you arrive. Self serve access points will be activated from Monday 25 January. Group Exercise classes can still be booked online.
If you have misplaced your RFID band or card, please chat to our customer service staff at the venue and they will be able to provide you with a new one.
The members entry on Griffiths Street is currently closed. We will provide further information soon regarding a reopening date.
If you’re not ready to reactivate we understand, if you need more time you can suspend your membership for up to 62 days. You’ll just need to email us at yarraleisure@yarracity.vic.gov.au before 5pm Monday 1 February.
We are no longer offering the casual member rate. Only casual rates and membership payments will be available.
If you no longer want your Yarra Leisure membership you can cancel by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 1 February. In your email, please state your desire to opt-out and include your full name and mobile number.
When your membership has been cancelled you will receive a confirmation email.
Your membership has been reactivated. Your expiry date has been extended to reflect our period of closure and how many days you had remaining on your membership as of Tuesday 17 March 2020.
If you’re not ready to reactivate we understand, if you need more time you can suspend your membership for up to 62 days. You’ll just need to email us at yarraleisure@yarracity.vic.gov.au before 5pm Monday 1 February.
If you no longer want your membership you can opt-out by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 1 February. In your email, please state your desire to opt-out and include your full name and mobile number.
Once we have received your cancellation request we will contact you to discuss your options.
Membership fees have increased by approximately 2% in line with the council budget for 2020/21, adopted on Tuesday 4 August 2020.
We’re currently accepting new members in-person at our venues, so come and visit us at your nearest venue to join!
From Monday 25 January you can sign up online.
If you have an existing membership that has been paused since March 2020, your membership will automatically be reactivated on Monday 18 January. The first direct debit will occur on Thursday 4 February, giving you 17 days of free access to our centres.
Check out ‘My Account’ to find out how to update your account details, including your payment details to make sure they’re ready to go for Thursday 4 February.
Please note our payment provider charges $5 for any membership payment rejections which we are unable to refund, so make sure your details are correct to avoid this.
You will need to scan your membership RFID band or card at reception when you arrive. Self serve access points will be activated from Monday 25 January. Group Exercise classes can still be booked online.
If you have misplaced your RFID band or card, please chat to our customer service staff at the venue and they will be able to provide you with a new one.
The members entry on Griffiths Street is currently closed. We will provide further information soon regarding a reopening date.
If you’re not ready to reactivate we understand, if you need more time you can suspend your membership for up to 62 days. You’ll just need to email us at yarraleisure@yarracity.vic.gov.au before 5pm Monday 1 February.
We are no longer offering the casual member rate. Only casual rates and membership payments will be available.
If you no longer want your Yarra Leisure membership you can cancel by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 1 February. In your email, please state your desire to opt-out and include your full name and mobile number.
When your membership has been cancelled you will receive a confirmation email.
Your membership has been reactivated. Your expiry date has been extended to reflect our period of closure and how many days you had remaining on your membership as of Tuesday 17 March 2020.
If you’re not ready to reactivate we understand, if you need more time you can suspend your membership for up to 62 days. You’ll just need to email us at yarraleisure@yarracity.vic.gov.au before 5pm Monday 1 February.
If you no longer want your membership you can opt-out by emailing us at yarraleisure@yarracity.vic.gov.au by 5pm Monday 1 February. In your email, please state your desire to opt-out and include your full name and mobile number.
Once we have received your cancellation request we will contact you to discuss your options.
Membership fees have increased by approximately 2% in line with the council budget for 2020/21, adopted on Tuesday 4 August 2020.
We’re currently accepting new members in-person at our venues, so come and visit us at your nearest venue to join!
From Monday 25 January you can sign up online.
All our venues are open with an approved COVIDSafe plan in line with Victorian Government restrictions and our staff are all trained in COVIDSafe principles. Please be aware that these restrictions may vary at times to reflect current medical advice and our services will be adjusted accordingly.
Learn more about how we're keeping us all safe in our COVIDSafe plan.
All our venues are open with an approved COVIDSafe plan in line with Victorian Government restrictions and our staff are all trained in COVIDSafe principles. Please be aware that these restrictions may vary at times to reflect current medical advice and our services will be adjusted accordingly.
Learn more about how we're keeping us all safe in our COVIDSafe plan.
